Our store policies & programs are some of the (many) reasons that Bay Area Diamond Company customers become customers for life.
Rewards Program
All purchases made at Bay Area Diamond Company earn 5% back in rewards. These rewards are kept in our computer system and never expire.
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Referral Program
Refer a friend to shop with us, and when they make a purchase $2,500+, you each receive a $250 shopping credit!
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True Love Guarantee
If she’s not 100% satisfied with the diamond you bought for her, bring it back & we’ll give you the value of the diamond back to invest in the ring she loves more.
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Trade up policy
We’ll buy back your current diamond for the price it was purchased for and give you that amount to invest in a more beautiful diamond.
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Exchange Policy
Returns/exchanges may be made for store credit within 14 days of purchase.
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Lifetime Warranty
We offer two fantastic warranty options (one is complimentary with your purchase!), both aimed at protecting the longevity of your precious pieces.
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Layaway Policy
We offer three-month layaways. Merchandise can be held with a deposit of 25% of the purchase price. An additional 25% is due each month, at which time the item can be picked up.
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Shipping Policy
More shipping information
Custom Jewelry Policy
All custom jewelry is non-refundable and requires a 30% deposit before the work begins.
